Privacy Policy
Effective: May 15, 2026
This policy explains what ThePlugRank collects, how we use it, and the choices you have. Plain language version — for legal questions or formal requests, email [email protected].
1. Information we collect
- Account & quote requests: name, email, phone, project details, and address you provide when requesting installer quotes or contacting us.
- Reviews & ratings: text, ratings, and identifiers you submit when leaving a review.
- Usage data: pages visited, device and browser type, IP address, and approximate location collected via standard analytics and server logs.
2. How we use it
- Match quote requests with vetted installers in your area.
- Display reviews, benchmark scores, and listing information on the public site.
- Improve the product, prevent abuse, and meet legal obligations.
3. Who we share it with
- Installers you request quotes from receive the project details and contact info you submit.
- Service providers that run our infrastructure (hosting, analytics, email) under contract.
- Authorities when required by law or to protect users from harm.
- We do not sell personal information.
4. Your choices
- You can request access, correction, or deletion of your data by emailing [email protected].
- You can opt out of marketing email at any time via the unsubscribe link in our messages.
- California, Colorado, EU/UK residents have additional rights under their local laws — same address works.
5. Cookies
- We use first-party cookies and similar storage for session, analytics, and preferences.
- You can control cookies through your browser settings.
6. Security
- We use industry-standard safeguards including TLS in transit and access controls. No system is perfect — report security concerns to [email protected].
7. Children
- ThePlugRank is not directed at children under 13 and we do not knowingly collect their information.
8. Changes
- We may update this policy. The effective date below reflects the latest version. Material changes will be announced on the site.
This is a working draft of our policy as the site is in active development. We'll publish a finalized, attorney-reviewed version before broad launch.